Genesis WhatsApp CRM & Broadcasting Chrome Extension
Elevate Your Customer Relationships with Genesis WhatsApp CRM! Transform the way you connect with customers through the innovative WhatsApp CRM Chrome Extension. Leave behind scattered conversations and embrace seamless, organized communication. Manage all your WhatsApp interactions right from your browser, prioritize leads effectively, and automate tasks for faster, smarter support. Unlock valuable insights with detailed analytics to track trends and measure engagement effortlessly.
How it Works
Features:
Chatbot Functionality
Interactive conversational agents designed to provide seamless user engagement and support. These chatbots handle customer queries, offer instant responses, and improve user experience by delivering accurate information and assistance around the clock, enhancing overall service efficiency.
Enhance Communication
Enhance communication with various media formats to engage users effectively. This feature allows the sharing of images, videos, documents, and audio messages, making interactions more dynamic and engaging. By incorporating rich media, you can capture attention, convey messages more clearly, and foster better user engagement.
Group Management
Efficiently manage and interact with groups of users to enhance communication. This feature enables the organization of users into distinct groups, facilitating targeted messaging, better coordination, and streamlined communication, essential for managing teams, communities, or customer segments.
Automated Follow-up
Never miss a follow-up opportunity with automated reminder functionalities. This feature ensures timely follow-ups by sending alerts for scheduled interactions. By automating reminders, you can maintain consistent communication, improve customer relationships, and ensure that no critical task or engagement slips through the cracks, ultimately boosting your productivity and effectiveness.
Connectivity Simplified
Simplify access to WhatsApp with easy-to-generate links for seamless connectivity. This feature allows users to create direct links to their WhatsApp chats, making it effortless for contacts to reach out. By streamlining the connection process, you enhance user convenience, improve communication efficiency, and facilitate quicker interactions, ultimately fostering better engagement and customer satisfaction.
Bulk Broadcast/Messaging
Effortlessly reach a large audience with bulk messaging capabilities. This feature allows for the simultaneous dispatch of messages to numerous recipients, ensuring timely communication and broad dissemination of information, crucial for announcements, promotions, and updates.
Customer Segmentation
Efficiently categorize and manage customer data for personalized interactions. This feature enables the creation of detailed customer profiles, segmenting contacts based on specific criteria. By organizing customer information effectively, you can tailor communications, improve customer service, and build stronger, more meaningful relationships with your audience.
Extract Information
Functionality to extract member information from groups, aiding in targeted communication and effective group management for personalized interactions within the platform, enhancing overall user engagement and satisfaction.
Lead Management
Keep track of important notes and manage leads efficiently within the system. This feature allows you to record detailed notes on each lead, organize them by priority, and monitor progress. By maintaining comprehensive records, you can ensure better follow-up, improve lead nurturing, and increase the chances of successful conversions, all while keeping your team aligned and informed.
Group Management
Easily add multiple users to groups, simplifying group management tasks and improving organizational workflows for enhanced productivity. This feature ensures efficient handling of large groups, saving time and effort while maintaining effective communication and coordination.
Send Customized Messages
Customizable bulk messaging with dynamic variable support. Tailor messages to individual recipients by incorporating personalized variables, enhancing engagement and relevance. This feature ensures that bulk communications are not only efficient but also personalized, boosting their effectiveness.
Intuitive Tabs Management
Organize data effectively with intuitive tab management features. This functionality allows you to categorize and access information quickly, enhancing user experience and productivity. By streamlining data organization, you can easily navigate between tabs, reduce clutter, and maintain a structured and efficient workflow within the platform.
Scheduled Campaigns
Plan and execute messaging campaigns at optimal times for maximum impact, enhancing engagement and communication strategies, ultimately leading to higher response rates and improved customer relationships across the platform.
Message Templates
Streamline communication with organized and customizable message templates. This feature simplifies messaging by offering pre-designed templates that can be customized as needed. By using templates, you ensure consistency in communication, save time, and deliver clear and professional messages, enhancing overall communication effectiveness and efficiency.
Quick Support
Improve responsiveness with quick reply features for prompt customer support. This functionality enables instant responses to customer queries, reducing wait times and enhancing satisfaction. By providing quick and efficient support, you can build trust, resolve issues promptly, and deliver a positive user experience, ultimately strengthening customer relationships and loyalty.
Frequently Asked Questions
​
How can we benefit from this software?
This Chrome extension works with WhatsApp Web to help businesses manage sales, build customer relationships, and provide support—all within WhatsApp. It makes tasks easier and boosts customer engagement by keeping everything in one familiar platform.
​
Which browsers does it support?
It works on Google Chrome.
​
Which operating systems does it work on?
It works on any operating system that has the Chrome browser.
​
Does the CRM follow WhatsApp's terms of service and privacy policies?
Yes, the CRM is designed to comply with WhatsApp’s terms and privacy policies, ensuring a safe and reliable experience.
​
Is there a trial version available?
Yes, you can download a demo version.
​
Can I send messages to numbers not saved in my contacts?
Yes, as long as the number is connected to a WhatsApp account.